Cookie Policy

Cookies are small text files placed on your device when you visit a website. They help the site remember things like your language choice, items in your cart, or that you’re logged in. At Sun Palace Casino, we use cookies to make the site faster, more secure, and easier to use, and to help deliver offers and features that matter to you.

Effective as of June 16, 2026, this Cookie Policy explains the types of cookies we use, how they work, how third parties may place cookies, and how you can manage your preferences. Please also review our Terms and Conditions and contact our support team if you have questions.

How cookies improve functionality, security, and performance

Cookies make core site functions possible. Essential cookies let you log in, complete payments, and access account settings without repeated verification. Security cookies help detect unusual activity, protect your account, and support fraud-prevention tools. Performance cookies measure page load times and errors so we can optimize speed and stability, especially on mobile devices.

We also use cookies for analytics to learn which pages are most useful, and for personalization so the site surfaces relevant promotions and game recommendations. None of our cookies guarantee wins or change game odds.

Types of cookies you may encounter

• Essential cookies - Required for basic site operations, secure logins, and account verification. Without these, parts of the site may not function.
• Functional cookies - Remember your preferences, language, and display choices to improve your experience on return visits.
• Performance and analytics cookies - Track how visitors use the site so we can fix errors and improve navigation, load times, and game performance.
• Marketing and advertising cookies - Help deliver relevant offers, measure campaign effectiveness, and limit repeated ads across devices.

We use session cookies, which expire when you close your browser, and persistent cookies, which remain for a set period to remember your preferences. Cookie lifespans vary by purpose and provider.

Third-party cookies and service providers

Some cookies are set by third parties that provide services on our site, such as analytics platforms, payment processors, and advertising partners. These providers may collect information about your browsing activity across different sites to build a profile for personalization and measurement.

Third-party providers manage their own cookies and data practices. We do not control their policies, so review any third-party privacy notices linked from their services for details. For details about how we handle personal data, see our Sun Palace Casino review.

How we get your consent

When you first visit, a cookie banner will explain our cookie use and let you accept or manage preferences. By accepting, you give consent for the selected categories of cookies. You can change those choices at any time using the cookie settings link in the footer or through your browser controls.

Consent is voluntary, and you may decline nonessential cookies. Essential cookies remain necessary for secure access and certain site functions, and their use does not require your consent.

Managing, disabling, or deleting cookies

You can manage cookies from your browser settings. Most modern browsers let you view, block, or delete cookies. Below are general steps—refer to your browser’s help pages for exact instructions:

• Google Chrome: Settings - Privacy and security - Cookies and other site data.
• Mozilla Firefox: Settings - Privacy & Security - Cookies and Site Data.
• Microsoft Edge: Settings - Cookies and site permissions - Manage and delete cookies.
• Apple Safari: Preferences - Privacy - Manage Website Data.

Blocking or deleting cookies may affect how the site works. You may be logged out, lose saved preferences, or be unable to use secure features like deposits, withdrawals, or bonus redemptions. If you have trouble after changing cookie settings, contact support for help.

How cookie preferences affect site features and promotions

Some promotions and bonus activations require cookies or local storage to track eligibility, session data, or wagering progress. Disabling nonessential cookies can prevent the site from correctly applying codes, tracking bonus play, or maintaining bonus-related session data.

Always read the Terms and Conditions for each promotion. Cookie settings may affect your ability to claim time-sensitive or location-restricted offers, and may impact personalized messages about exclusive promotions.

Policy updates and how we notify you

We may update this Cookie Policy to reflect changes in technology, law, or our services. When changes are material, we will post a prominent notice on the site and update the effective date at the top. Continued use of the site after notice constitutes acceptance of the updated policy where allowed by law.

Contact for privacy and cookie questions

If you have questions about this Cookie Policy, or want assistance managing cookies, contact Sun Palace Casino support:

• Live chat: available on the site
• Email: support@sunpalacecasino.eu
• Toll Free Phone: 1-888-673-2523

Please include “Cookie Policy” in the subject line for faster help. Our team can explain how cookie settings may affect your account, bonuses, and in-site features.

We aim to keep your experience secure and user-friendly while providing clear control over your data and preferences. Review our Terms and Conditions for more on account rules, promotions, and eligibility, and reach out to support if you need further assistance.